Conditions of Sale (between Sellers and the Buyer)

Please read these conditions carefully before placing an order for any products with the Sellers (“We” or “Our” or “Us”, wherever applicable) on www.sanghvi-group.com (the Platform). For the purpose of these Terms of Use, wherever the context so requires “You”, “Your”, “Yourself” or “User” shall mean any natural or legal person (Buyer) who has either registered on the Platform as a registered user or who visits the Platform as a guest. These conditions signify your agreement to be bound by these conditions.

Conditions Relating to the Sale of Products to

This section deals with conditions relating to the sale of products on the Platform by us to you.

Our Contract

Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive a communication of your order and details of your order. The Order Confirmation is acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an confirmation is sent to you that the product has been dispatched to you. If your order is dispatched in more than one package, you may receive a separate Confirmation for each package, and each Dispatch Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch.

You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation relating to that product.

Price prevailing on the date of placement of orders on the web-site shall be applicable for generation of purchase order/ delivery order/ contract/ advance payment for the supplies that have been accepted/ issued. The Seller reserves the right to revise the price on the web-site without any advance, further notice to the Buyer or without assigning any reason therefore. The prices listed for all the products are final and all-inclusive charges, other than with respect to delivery charges. Delivery charges may be added on orders below a particular amount.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

Returns

Please review our Cancellation, Return, Exchange Policy, which applies to products sold by us.

Pricing and availability

We list availability information for products sold by us on the Platform, including on each product information page. Beyond what we say on that page or otherwise on the Platform, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by if any products you order turn out to be unavailable.

All prices are inclusive of VAT/CST, service tax, Goods and Services Tax (“GST”), duties and cesses as applicable – unless stated otherwise.

Delivery

The delivery of the goods shall be made by the Seller at the address as notified by the Buyer. In event of the change of address, the Buyer shall intimate the same to the Seller. The Buyer shall make all arrangements to take delivery of the goods on the dates informed by the Seller.

Payment

Payments on the web-site can be made through our registered payment gateway. In no event any cash payment is to be made against this invoice. In case any cash payment is to be made against this Invoice by the Buyer or any person/party on its behalf to the Company or any of its employee/person the same will not be treated as valid payment in discharge of this Invoice and the Buyer / person would be doing so at its own risk and consequence. The Buyer shall not for any reason suspend payment or make any deduction by the way of set-off. In case any amount is withheld or sought to be set-off/adjusted unless specifically agreed in writing by Authorized Officer of the Company such withholding/ set-off will not be accepted as valid discharge of the payment.

Warranty of Goods

Seller hereby agrees that all products are guaranteed to be up to standard. Any warranties of condition, statutory or otherwise, as to quality of fitness for any purpose is excluded. No claims will be recognized unless notified in writing within 48 hours after receipt of goods. The Seller reserves the right to deal with such goods in the best possible manner. The decision of the Seller will be final.

Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

Communications

When you visit  www.sanghvi-group.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Platform or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

Alteration or Amendments to the Conditions

We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

Indian Law shall govern the Contract. Any dispute arising out of or in connection with the Contract shall be subject to the non-exclusive jurisdiction of the Indian Courts.